SCEPTRE 2017 winner – Customer Service Team of the Year

Published:  21 June, 2017

Winner - Gunwharf Quays

The Gunwharf Quays guest relations team are exceptional in their dedication in exceeding their guests’ expectations. Regularly achieving 100 per cent in mystery shops, in the past year the team achieved a 52 per cent growth in Gift card sales and a consistent improvement in overall guest satisfaction.

The Gunwharf Quays team have truly embraced team work and Service excellence, to deliver a world class service and experience to all of their guests.

Runners up

Lisnagelvin shopping centre

Bluewater

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