Capital & Regional launches CollectPlus
Published: 20 May, 2015
Capital & Regional has partnered with CollectPlus to launch its services across its entire Mall portfolio.
The CollectPlus service allows customers to collect and return their online shopping from over 260 high street and online retail brands including ASOS, Amazon, Very and John Lewis, seven days a week, and will be run from each centre’s Ask Me Point.
The service has been rolled out following a successful six-month trial at The Mall Camberley in October 2014. It proved successful with users scoring the service 4.75 out of 5.
Mark Bourgeois, executive director at Capital & Regional, said: CollectPlus has been a huge success at The Mall Camberley, and our Malls are becoming increasingly central to the multi-channel shopping experience. The rise of online shopping has increased the need for convenient delivery and returns services, which we are pleased to now be offering to our customers.
CollectPlus is the UK’s largest independent store-based delivery and returns service with a network of 5,800 stores and will now be available at The Mall Blackburn, The Mall Camberley, The Mall Luton, The Mall Maidstone, The Mall Walthamstow, The Mall Wood Green, and The Kingfisher Centre in Redditch.