Autism Hour comes to intu malls

Published:  03 August, 2017

National Autistic Society and shopping centre owner intu in nationwide initiative

Quiet hours for people with autism will be staged at intu’s busy shopping centres across the UK this autumn for the country’s first nationwide ‘Autism Hour’.

The mall owner will launch the week-long event in partnership with the National Autistic Society, with every retailer, restaurant and leisure operator at intu’s 14 centres nationwide being asked to reduce their lights, music and other background noise for an hour at 10am on Monday 2 October.

All shops and services will be encouraged to follow their lead by taking 60 minutes during the week to provide autistic people with a break from the usual overload of ‘too much information’ and create better environments for autistic customers. Clarks and Toys ‘R’ Us are among retailers who already have signed up to the campaign after previously hosting quiet hours in individual stores.

Alexander Nicoll, corporate responsibility director at intu, said: “We want to put a smile on the face of everyone who visits an intu centre and this means training our staff, supporting our customers and working with brands in our centres as well as organisations like the National Autistic Society to provide a welcoming and accessible experience for all.”

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