Touchwood in Solihull is running a pilot scheme to provide shoppers with discounts and promotions using Near Field Communication technology.

Retail consultancy FSP has signed a new framework agreement with M&G Real Estate to provide bespoke retail research to help shape the organisation's in-town and out-of-town asset management initiatives.

With tourist spending in the UK due to rise above £21bn this year, London’s shopping streets will be major beneficiaries, according to research from Colliers International. 

Churchill Square trials first same day ‘store to door’ delivery service

The Swan Centre in Eastleigh is using revolutionary beacon technology to enable retailers to acknowledge customers’ presence and deliver targeted ads.  

Intu has appointed customer feedback specialist eDigitalResearch to run its Voice of the Customer programme.

Meadowhall has appointed customer feedback specialist eDigitalResearch to gather Voice of the Customer feedback to support the centre’s ongoing drive to improve customer experience.

With the rise in online shopping and an ever-more competitive retail environment, landlords and management teams have to be able to market their venues effectively to drive footfall, loyalty and ultimately sales. 

Springboard’s Shopping Centre Index finally has some good news to report with an increase in footfall of +2.4 per cent over the year from January 2013. 

According to the latest Retail Sales Monitor from KPMG and the BRC, UK retail sales were up 3.9 per cent on a like-for-like basis from January 2013. 

The European shopper of the future likes to ‘touch and feel’ products before buying, is a more advanced user of technology, and expects an entertainment experience from retail centres, according to a new survey by CBRE.

There will be few Shopping Centre and Town Centre Managers in the country who do not use published indices to benchmark their footfall performance.

BRC reports strongest sales growth since March 2010

Land Securities has completed a rollout of its next generation web platform across 14 centres in its UK shopping centre portfolio, in the last five months.  

Tourists from China and South East Asia boost sales at Clarks Village in Somerset.  

Responding to factors impacting UK retail, digital media and security have been high up the list for the What do Shoppers Say? team in 2013.

Lend Lease has signed an agreement with Service Management Group (SMG) to provide guest experience measurement tools and analysis at Bluewater. 

Bluewater will be celebrating its 15th birthday next year and, unsurprising for a centre ranked the UK’s top retail destination by CACI, Experian and Javelin, it is continuing to evolve.

Retail counting systems are developing, but mobile tracking is not quite there yet, says Dr Tim Denison

Getting tenant buy-in to centre events can make them more productive for all concerned

Sitare Festival helps designer outlet put down roots in Wembley

UK’s number one shopping centre records consistent sales growth

World Cup tops the league, but only just and closely followed by Wimbledon and others

World Cup tops the league, but only just and closely followed by Wimbledon and others

NewRiver Retail has announced a partnership with The Cloud to offer free WiFi access across its shopping mall sites. 

Sales continue to grow according to BRC and KPMG survey

Springboard’s Shopping Centre Index recorded that the decline in footfall continued unabated in September

Retailers can expect around 14 per cent footfall uplift during today's teachers' strike

On October 20th 2011, Shopping Centre is hosting one day of interactive workshops designed by seasoned marketers to empower centre management teams.

To view the seminar programme click here

To book your place click here

To find out more about the Partners click here


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