Shopping Centre
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  • Talent show

    Shopping centres across the country are gearing up for a major new initiative to tackle youth unemployment, due to take place during the October half-term holidays

    Published:  01 September, 2010
  • VAT worries

    A survey of 2,863 UK consumers, conducted by customer experience researchers Retail Eyes, found that consumers are split almost 50:50 over whether the VAT rise will change their spending habits

    Published:  01 September, 2010
  • Dramatic downturn in consumer spending

    Retail sales growth slowed dramatically in July according to the BRC/KPMG Retail Sales Monitor.

    Published:  01 September, 2010
  • Celebration flight for Cotton

    Managers at Bournemouth’s Castlepoint shopping park created a day to remember for maintenance staff member James Cotton, who has worked on the retail site for 25 years.

    Published:  01 September, 2010
  • Victoria Quarter embraces the iPhone

    Victoria Quarter in Leeds has become the first shopping centre in the UK to launch its own iPhone app

    Published:  01 September, 2010
  • Westfield London hopes new web portal will boost online sales

    Westfield London has commissioned a new web portal designed to showcase the retail destination to potential clients.

    Published:  19 August, 2010
  • Victoria Quarter embraces the iPhone

    Victoria Quarter in Leeds has become the first shopping centre in the UK to launch its own iPhone app.

    Published:  11 August, 2010
  • Toolbox forms alliance with Tomlin Bean

    Marketing agencies work together on project-by-project basis

    Published:  29 July, 2010
  • Rebrands abound

    Two leading suppliers to the shopping centre market – C Interactive and Alpine Selection – have announced major rebranding exercises.

    Published:  17 June, 2010
  • Colliers CRE rebrands

    Colliers CRE has changed its company name to Colliers International UK. The Colliers CRE Group, including Colliers Robert Barry, Colliers Godfrey Vaughan and Colliers Jackson-Stops, will now all trade as Colliers International.

    Published:  28 May, 2010
  • Creative appeal

    As construction continues at Westfield Stratford City, a pioneering campaign is under way to involve local talent in the development of the scheme

    Published:  25 May, 2010
  • Creative appeal

    As construction continues at Westfield Stratford City, a pioneering campaign is under way to involve local talent in the development of the scheme.

    Published:  20 May, 2010
  • Robin Hood swaps LA for Nottingham's Cornerhouse

    Ridley Scott’s latest blockbuster, Robin Hood, is making its way to Nottingham’s Cornerhouse for the UK’s only gala screening.

    Published:  12 May, 2010
  • Cascades runs nine-month marketing campaign

    Cascades shopping centre in Portsmouth are running a nine-month marketing campaign to celebrate its 21st birthday.

    Published:  06 May, 2010
  • Cheshire Oaks stages Guerrilla-style PR stunt at the Grand National

    Cheshire Oaks Designer Outlet recently turned heads by staging a Guerrilla-style PR stunt at one the UK's biggest sporting events.

    Published:  22 April, 2010
  • Union Square hosts UK's first Shopping Centre Grand Prix

    The UK’s first ever Shopping Centre Grand Prix took place at Hammerson’s Union Square last weekend (17-18 April 2010). The 61 metre track was located in the atrium area and included sweeping turns, chicanes and hairpins. Using the latest in radio control car technology, the cars reached speeds of up to 35mph.

    Published:  21 April, 2010
  • Social media is at the forefront of shopping centre marketing

    With service charges under pressure, shopping centre marketers are being forced to find ever-more creative – and cost effective – means of keeping their centres in front of the key audiences. Social media is rising up the agenda but many still prefer more traditional channels.

    Published:  15 April, 2010
  • New retail concept Pop Store helps kick off Whiteleys' new fashion focus

    A new retail concept, which gives the old notion of pop-up stores a makeover, has provided Whiteleys with inspiration for the launch of its own fashion-led revamp.

    Published:  17 March, 2010
  • St Andrew's Way brings the latest fashion trends to Eldon Square

    Capital Shopping Centres celebrated the opening of its new St Andrew’s Way Mall at Eldon Square in Newcastle with a series of fashion shows showcasing both new and established Eldon Square stores.

    Published:  17 March, 2010
  • The Riding Shopping Centre in Wakefield enlists superheroes to boost half-term trade

    The Ridings Shopping Centre in Wakefield enlisted a string of comic book heroes to boost trade over the Spring half-term. Spiderman, Superman, James Bond and Cinderella were among the well known superheroes, fairytale characters and heartthrobs making star appearances throughout the holiday.

    Published:  17 March, 2010
  • The Triangle gives winning couple rent free apartment for a year

    Manchester’s Triangle shopping centre boosted footfall to new lofty heights with a unique £30,000 publicity campaign.

    Published:  10 March, 2010
  • DTZ outsources retail marketing

    DTZ has outsourced its five-strong UK and European retail marketing team, headed by Eileen Connolly, to creative agency Madisonsoho.

    Published:  09 February, 2010
  • BRC reports worst January for 15 years

    Bad weather and the rise in VAT combined to give UK retailers their worst January sales performance for 15 years, according to the new Retail Sales Monitor from the British Retail Consortium and KPMG. UK retail sales values fell 0.7 per cent on a like-for-like basis from January 2009, when sales. On a total basis, sales rose 1.2 per cent.

    Published:  09 February, 2010
  • Research charts the rise of the pound shop

    The number of pound shops on the UK’s high streets has almost doubled in the last ten years, reflecting the broadening appeal of budget shopping, according to new research from Experian.

    Published:  25 January, 2010
  • Ethel Austin and Au Naturale on the acquisition trail

    Value fashion retailer Ethel Austin and its homewares brand Au Naturale have announced ambitious expansion plans which will see them open between 50 and 100 new stores this year, on top of 34 openings in 2009.

    Published:  21 January, 2010
  • Follow Shopping Centre on Twitter

    For up-to-the-minute retail property news follow Shopping Centre on Twitter @scnewsfeed

    Published:  19 January, 2010
  • Land Securities reports booming business at outlet malls

    Land Securities has reported that its two British outlet malls - The galleria in Hatfield and Gunwharf Quays in Portsmouth - both saw a seven per cent increase in sales during the Christmas trading period.

    Published:  06 January, 2010
  • Capital Shopping Centres and The Mall join forces for annual retail competition

    The Mall launched its annual ‘Make Your Mark in Retail’ competition yesterday, having teamed up with Capital Shopping Centres to reach a total 27 shopping centres nationwide.

    Published:  05 January, 2010
  • Hamleys opening at St Enoch

    First phase of St Enoch extension opens its doors

    The first wave of retailers opened today at Glasgow’s St Enoch centre, with several brands making their debut in the city. The much-anticipated opening of Hamleys toy store kicked off proceedings, with a 30,000-sq ft unit marking the brand’s first standalone store outside of London.

    Published:  26 November, 2009
  • Manchester launches biggest ever Christmas campaign

    Manchester is launching its biggest ever Christmas marketing campaign, valued at over £600,000, to attract shoppers to the city over the festive period. The campaign will emphasize the retail and leisure offer available using poster, press and TV advertising and specially designed maps highlighting the city’s six shopping districts.

    Published:  25 November, 2009
  • BCSC conference: Close relationships needed between landlord and tenant

    Ken Ford, executive director at Capital & Regional, welcomed the move towards more flexible leases, and said that he had no desire to force reluctant retailers to keep trading. “I want volunteers, not conscripts, in the battle for market share,” he said.

    Published:  25 November, 2009
  • MadisonSoho seminar identifies the consumer of the future

    MadisonSoho managing partner John White delivered a piece of research arguing that brands – and by extension shopping centres – are going to have to change the way they communicate with their audiences, who will no longer be receptive to the old messages.

    Published:  25 November, 2009
  • Cushman & Wakefield's B:Responsible website helps bring community values back to shopping centres

    A new website is transforming the way Hermes’ shopping centres communicate with their audiences at both consumer and business-to-business levels.

     

    Published:  02 October, 2009
  • Digital wayfinding points shoppers in the right direction

    When funding is already stretched to the limit, will centres choose to invest a substantial sum into digital wayfinding? And can they afford not to?

    Published:  02 October, 2009
  • The multiple benefits of SaniPost are proving a hit with shopping centres

    Managers are always on the lookout for effective advertising sites to attract more revenue into their centres. SaniPost, which combines outdoor advertising with a public hygiene service, seems to tick all the right boxes

    Published:  02 October, 2009
  • The Bentall Centre celebrates its Fashion Month

    The Bentall Centre in Kingston has turned September into a ‘Fashion Month’ to help shoppers style their own wardrobe with the latest fashion trends. On 12 September, the centre hosted a Colour Inspiration event with Sarah Cook, founder of personal colour image consultancy Inspired by Colour.

    Published:  02 October, 2009
  • A 'Moving Catwalk' at Lion Yard shopping centre

    Lion Yard Shopping Centre held a fashion show on its brand new escalators to celebrate a record deal between Aberdeen Property Investors and fashion chain New Look.

    Published:  02 October, 2009
  • Manchester's Triangle centre

    The Triangle in Manchester gives shoppers a lesson in history

    Manchester’s Triangle shopping centre, famed for its regeneration after the IRA bomb in 1996, is holding a summer long exhibition to showcase its history and heritage.

     

    Published:  27 August, 2009
  • Ben Fogle at White Rose

    Phone recycling service at White Rose

    TV presenter Ben Fogle visited White Rose shopping centre in Leeds to launch Coolafone Live, a mobile phone recycling service.

     

    Published:  27 August, 2009
  • 'Big Boy's Toys' at The Chimes

    'Big Boy's Toys' event at The Chimes, Uxbridge

    The Chimes shopping centre in Uxbridge has been enticing people with its ‘Big Boy’s Toys’ event, which took place from 20 July until 2 August. The event centered around a dedicated ‘ManZone’, where an array of games and entertainment allowed men of all ages to recreate the joys of childhood.

     

    Published:  27 August, 2009
  • Retailers demand transparency in the pricing of retail spaces

    Retailers want centre owners to provide more flexible leasing and pricing of retail spaces, reports Howard Morgan.

    Published:  20 July, 2009
  • On Your Marks: New government guidance affects trademarks

    A re-think of trade mark laws brought in last year meant that shopping centres were, for the first time, able to protect their brands. But while it’s now possible to gain trade mark protection, there are still stringent guidelines to which shopping centres must adhere if applications are to be successful, writes Cynthia Johnson.

    Published:  20 July, 2009
  • Customers search for bargains

    Even the wealthiest of customers are becoming bargain hunters as a result of the downturn, research commissioned by coupon services provider Valassis has found. The report showed that 31 per cent of consumers of all spending power are more closely scouring the shops for promotional offers than they were a year ago. Over a quarter cited a rise in the cost of living as the reason for them being more cost-conscious, while 29 per cent said it was because food is more expensive and 21 per cent stated it was because they have less money than a year ago.

    Published:  20 July, 2009
  • Heatwave aids UK retail sales

    UK retail sales saw a resurgence in June after more seasonal weather persuaded shoppers to hit the shops and part with their hard earned cash, figures from the British Retail Consortium (BRC) have shown. As a result of the sunnier climes, UK retail sales rose 1.4 per cent on May’s figures and were up 3.2 per cent on the figures for June 2008, when sales were hit by bad weather.

    Published:  20 July, 2009
  • Consumer spend is highest in London and Paris

    London and Paris are the places to be in Europe, as this is where consumers are parting with the most cash. These cities also have some of the highest prime rents in the world, shows the data taken from Experian and Jones Lang LaSalle’s European Retail Centre Rankings. Italy, Germany and Spain all have two cities each that make the top 10 of the European rankings with Moscow the only city in Central and Eastern Europe to break into the upper echelon.

    Published:  20 July, 2009
  • Amir Khan comes to Manchester

    Amir Khan victorious at The Triangle

    Boxing star Amir Khan warmed up for his successful world title challenge with a public workout in front of over 1,000 shoppers at The Triangle in Manchester.

    Published:  20 July, 2009
  • CSC scoops Solal Awards in Vienna

    Capital Shopping Centres scooped three top industry awards at the International Council of Shopping Centres’ Solal Marketing Awards, held in Vienna.

    Published:  20 July, 2009
  • First ever shopping centre wedding

    The Kingdom Shopping Centre in Glenrothes, Scotland became the first UK mall to host a wedding on Saturday July 4.

    Published:  20 July, 2009
  • Digital Dilemmas

    The advent of the internet bought with it a plethora of new communication and marketing tools that shopping centres can take advantage of.

    Published:  29 June, 2009
  • Wide screen appeal
    Digital screens are changing the way advertisers view shopping centres, leading to increased revenue for mall owners.

    Strangely, considering most of them are enclosed environments, the advertising industry counts shopping malls as part of the ‘outdoor’ media sector. And, like all advertising, outdoor is undergoing one of its worst-ever slumps. The Outdoor Advertising Association calculates gross spend fell 19.3 per year-on-year in the first quarter of 2009.

    Published:  29 June, 2009
  • Filling the Gap

    With its first standalone store in Ireland recently opening in Dundrum, the US clothing retailer is on an upward curve.

    Published:  29 June, 2009
  • Positioned for the future

    John Lewis is to launch a new store format, focusing on homewares including electricals and home technology. The new format will be a third of the size of a typical John Lewis department store and will sell the retailer’s electrical and home technology ranges along with additional features including an espresso bar, customer collection and a gift list service.

    Published:  26 June, 2009
  • Tourism boost for the West End

    New West End Company, the retail body set up to promote and manage London’s West End, reports that April footfall for the West End was up 3.1 per cent year-on-year. The West End outperformed the rest of the UK where foot flow was down 0.7 per cent year-on-year, according to the data trackers Springboard.

    Published:  26 June, 2009
  • Seasonal sales surge

    UK retail sales values rose 4.6 per cent on a like-for-like basis in the year to April 2009, and rose 6.3 per cent on a total basis, according to the Retail Sales Monitor from the British Retail Consortium and KPMG.

    Published:  26 June, 2009
  • Leading the way

    Wayfinding signage is vital to make a shopping centre safe and easy to navigate. Frustrated shoppers, who can't find their way out of the car park or struggle to locate the toilets, may decide not to return. Hence, getting it right is paramount.

    Published:  30 September, 2008
  • Shopper spotlight

    During this period of economic belt-tightening, the shopping habits of consumers have become of keen interest to retailers and centre managers. Customer evaluation company Retail Eyes has turned the spotlight on consumer behaviour and the factors that influence people's decision to visit a shopping centre as opposed to frequenting the high street. Retail Eyes conducted its survey, completed by 3,298 respondents, between 1 and 3 August 2008.

    Published:  30 September, 2008
  • Budget stretcher

    In these hard times it is becoming increasingly vital for shopping centres to stretch their marketing budgets to achieve as much coverage as possible for minimum expenditure.

    Published:  17 July, 2008
  • Marketing matters

    Manchester's Triangle shopping centre has unveiled a 12 per cent year-on-year increase in its quarter one footfall figures, bucking the national trend which is down by 4.4 per cent. Meanwhile, early indicators from the weekly counters are also continuing to show a positive increase in shopper numbers for quarter two.

    Published:  17 July, 2008
  • Purple prizes

    Six shopping centres across the UK were celebrating this month after being awarded the coveted Purple Apple gong at this year's BCSC Purple Apple Marketing Awards.

    Published:  19 May, 2008
  • A partnership approach

    As customer counting technology becomes increasingly more advanced and informative, shopping centre managers are realising the benefits in understanding the footfall data of their own retailers and of the town or city in which they are located.

    Published:  21 April, 2008
  • Time to sparkle

    Competition is rife at Christmas time to ensure those all-important shoppers visit your centre over other competition, so getting the decorations right is key. However, there are mixed views from industry experts over what will be popular in 2008.

    Published:  18 February, 2008
  • Out on top

    Low footfall at the beginning of December culminated in last minute panic buying in the final days before Christmas, according to industry analysts.

    Published:  18 February, 2008
  • Helical Bar backs specialist commercialisation business

    The Asset Factor, the property outsourcing business backed by Helical Bar and NB Real Estate, has launched a new division advising owners on strategies to maximize their non-rental income. The company has recruited Jones Lang LaSalle’s head of shopping centre marketing and commercialisation Bryony Parkin to head the new division, which will be called Asset Space.

    Published:  25 January, 2008
  • King Sturge buys Leslie Furness

    The specialist retail agency Leslie Furness has been bought by King Sturge. All six of its directors will become partners at King Sturge as the firm looks to beef up its retail representation, and all 11 employees have been offered posts at the new firm.

    Published:  03 January, 2008
  • Footfall falls

    Pedestrian traffic across the UK this Christmas was down 3 per cent year-on-year, according to new data from Experian’s FootFall division.

    Published:  02 January, 2008
  • marketeer

    As you read this, the Christmas frenzy will be reaching a climax but, increasingly, thoughts will be turning to dealing with the challenge of 2008. According to Deloitte, 85 per cent of UK retailers believe that the economy in 2008 will deteriorate or stay the same.Pressure on service charges will be severe, given the significant rent hikes experienced by many tenants in 2007.

    Published:  14 December, 2007
  • Marketing mix

    As one of the UK's most well-known shopping centre developers with more than 16 years' experience in the property industry and a portfolio that has a total end value in excess of £2.5bn, Modus is going from strength to strength.

    Published:  14 December, 2007
  • Revolutionary signage

    While wayfinding signs are probably the most familiar forms of signage in shopping centres, the industry seems to be evolving towards digital technology and other media. Indeed while wayfinding is, and always will be, vital to shoppers, communicating the right messages to the consumer, such as promoting in-store offers or upcoming events, is also becoming increasingly important.

    Published:  14 December, 2007
  • The lattè factor

    Britain is beginning to see a drop off in interest in consumer brands and a backlash against those jumping on the green bandwagon. And as the gap between the very richest and the poorest continues to widen and polarise society, it is becoming harder to predict what is going to happen. But one thing is for sure: we are terrified of teenagers and we want to be safe and happy. Good architecture could help.

    Published:  13 November, 2007
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